The Ananda Hotel and Resort
The luxury travel agent of the future is not one who sits by the phone and waits for clients to call. They are the ones previewing the luxury product firsthand, and advising their clients on which destinations they should experience. The modern agents are sipping Evian with the hotel manager by the pool while responding to e-mails on their Blackberries. In addition to advising their list of individual clients, they are also a new source of travel editors and writers, creating useful content to be viewed by a global audience.
Our agents are specialists on the hotels they have visited. For example, Ken just returned from an amazing trip to India and Qatar this morning, where he stayed at Ananda, a wonderfully relaxing resort and spa in the Himalayas. He has a great tan and looks 10 years younger, and has brought us the most amazing pistachio nuts which the whole office has devoured!
Lance, our Vice President of marketing, says "That is why our website is so important for our clients as far as convenience and ease." You can easily book exclusive Virtuoso rates online, and know that one of our virtuoso agents will follow up with the hotel regarding all your special needs and requests. When you need some advice, or concierge service, to make your trip complete, a real live agent is available to you. Each agent at ClassicTravel.com has their own backslash, (eg. ClassicTravel.com/Ken) so your agent will be notified when you make a reservation, and they will contact you before and after your trip to make sure everything went according to plan. Our website is an extension of the Luxury Travel Agent; it is a tool to enhance your experience by making it more convenient and at the same time knowing your agent is overseeing every booking. Your agent should serve as your personal assistant/concierge while you are on a trip, or they should provide you with an on-site, a local concierge who is familiar with the area and can help you make the most out of your experiences.
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